ForeTale helps parents create personalised, illustrated social stories for their children and organise them into a daily routine. We built ForeTale for families of autistic and neurodivergent children, so protecting your family's information is central to how the product works — not an afterthought.
This Privacy Policy explains what information ForeTale (“ForeTale,” “we,” “us,” or “our”), operated by {{OPERATOR_LEGAL_NAME}}, collects, how we use it, and the choices you have. It applies to the ForeTale mobile app and the foretale.app website. By using ForeTale, you agree to this Policy.
Contents
1. Children & COPPA
ForeTale is designed to be set up and controlled by a parent or legal guardian. Children do not create accounts, do not sign in, and do not provide information to us directly. A parent creates the account and enters the details used to personalise stories.
To personalise a child's stories, a parent may provide the child's first name or nickname, approximate age, and a description of their appearance (for example, hair and clothing, chosen from on-screen options). ForeTale generates illustrated characters from these descriptions. We do not collect or upload photographs of your child, and the app does not request access to your device camera, microphone, or photo library.
We treat information about a child as personal information belonging to the family and subject to the parent's control. Consistent with the U.S. Children's Online Privacy Protection Act (COPPA), a parent may review, correct, or delete this information at any time (see Your rights & choices). We collect only what is needed to provide the service and never use a child's information for advertising or tracking.
2. Information we collect
| Category | Examples | Why |
|---|---|---|
| Account | Parent's email address; authentication tokens | To create and secure your account and sign you in |
| Family profiles | Child and family-member first names/nicknames, approximate ages, described appearance | To keep characters consistent and personalise stories |
| Content you create | Stories, illustrations, daily-routine schedules, and optional emotion check-ins | To provide the core features of the app |
| Subscription | Subscription and entitlement status | To provide paid features; billing is handled by Apple/Google (we do not receive card details) |
| Product analytics | First-party usage events recorded against your account (e.g. a story was created), with a device identifier, app version, and device type. Events never contain names, story text, or anything a child wrote or was shown. If you cancel a subscription and choose to tell us why, your written comment is included. | To understand which features help and improve the app |
| Diagnostics | Crash and error reports | To find and fix problems |
3. How we use information
- To provide, personalise, and maintain ForeTale's stories and calendar features.
- To keep your account secure and prevent abuse.
- To operate paid subscriptions and enforce free-tier limits.
- To understand product usage in aggregate and improve the app.
- To respond to support requests and comply with our legal obligations.
We do not use your information for advertising, and we do not build advertising profiles.
4. AI processing
ForeTale uses artificial-intelligence services to generate story text and illustrations. When you create or regenerate a story, the details needed to produce it — such as the story topic and the described appearance of the characters — are sent to our AI providers for the sole purpose of generating that content and returning it to you. Story text is generated by Anthropic (Claude) and illustrations by Google (Gemini). We never send a photograph of your child, because ForeTale does not collect one: characters are built from fixed artwork plus the appearance you describe. These providers act as our service providers and are not permitted to use your information to train their models on your data or for their own purposes, except as required to provide the service. Image generation additionally passes through Google's built-in child-safety filtering.
5. How information is shared
We do not sell your personal information, and we do not share it with third parties for their own marketing or advertising. We share information only:
- with the service providers listed below, acting on our behalf to run ForeTale;
- when you direct us to (for example, initiating a purchase through the app store);
- if required by law, or to protect the rights, safety, and security of families and ForeTale; and
- in connection with a business transfer, subject to this Policy continuing to apply.
6. Service providers
We rely on a small set of vetted providers that process data on our behalf:
| Provider | Purpose |
|---|---|
| Supabase | Secure database, authentication, and storage |
| Anthropic | AI story-text generation |
| AI illustration generation and child-safety filtering | |
| RevenueCat | Subscription management (via Apple/Google billing) |
| Sentry | Crash and error diagnostics |
| Resend | Account emails (sign-in confirmation and password reset) |
| Cloudflare | Hosting for the foretale.app website |
Product analytics is first-party: usage events are stored in our own database and are not sent to any third-party analytics company. ForeTale contains no advertising SDKs and no third-party trackers.
7. Retention & deletion
We keep your information for as long as your account is active. You can delete your account at any time from Settings → Delete account in the app. Deletion permanently removes your family profiles, stories, illustrations, schedules, emotion check-ins, and usage events from our systems, and deletes your authentication record. This includes usage events recorded on your device before you created the account. We may retain limited records where required for legal, security, or accounting purposes.
8. Security
We protect your information with encryption in transit, strict database access rules (row-level security so each family can reach only its own data), and access controls on our systems. No method of transmission or storage is perfectly secure, but we work to protect your family's information and to respond promptly to any issue.
9. Your rights & choices
As the parent or guardian who controls the account, you can:
- Access & review the information in your account from within the app.
- Correct or update family profiles and content at any time.
- Delete individual stories or family members, or your entire account.
- Refuse further collection by deleting your account and discontinuing use.
Depending on where you live, you may have additional rights under applicable privacy laws. To make a request or ask a question, contact us at support@foretale.app.
10. Changes to this Policy
We may update this Policy from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you in the app. Continued use of ForeTale after an update means you accept the revised Policy.
11. Contact us
Questions about privacy? Email support@foretale.app and we will be glad to help.